Custom Research through three quick-turn research products:

• HarrisX Overnight Poll
• Telecom, Media, Tech Pulse (TMT Pulse) (a monthly omnibus survey)
• Pre & Post Product Launch Surveys (P3) (subscription based program around product launches)

Mobile Insights Survey is the largest wireless tracker of consumer attitudes and behaviours of smartphone and wireless services consumers. Mobile Insights provides dive reports for:

• 105 sub-national markets
• Customer satisfaction / NPS scores
• Device manufacturers
• Carrier Switchers
• Multicultural subscribers
• Prepaid Subscribers

Total Communications Survey explores the home ecosystem related to both devices and services. TCS measures consumer attitudes and behaviors across TV, Internet, landline, and streaming services; explores the devices respondents are using to consume content.

Connected Life Survey tracks the expanding industries of the connected car, home, and wearables. The survey explores consumer needs, preferences, attitudes, and behaviors around new and emerging technologies.

Billing Snapshots Survey captures consumers’ spending habits with wireless carriers through their actual monthly bills. Combines actual pricing and usage information from carriers with survey data to understand usage, satisfaction, and switching intent.

Advanced Research and Data Analytics runs sophisticated statistical analysis and advanced message, pricing, lifestyle, psychological and demographics research.

Audience Segmentation and Micro-Targeting. Working in conjunction with industry leaders we offer custom and syndicated consumer target profiles focused on smartphone owners and connected consumers.

Ad Claims. We provide statistical and legal vetting services around public advertising claims placed on top of the syndicated research services.

Retail Effectiveness Solutions explores brand customer service touch-points across all channels. Identifies reasons for contact, satisfaction, and outcome of customer service interactions.

Technology Solutions range include passive measurement applications installed on a panel of smartphone users that allows you to track wireless behaviors and phone use patterns amongst a target audience.

Integrated Campaign Management offers 360 degrees management of marketing or public-facing competitive campaigns, including research, concept development, testing, audience targeting, and integrated communications.

Wall Street Research. We offer advanced research and predictive modeling of the data used to assess the movement of data points that play into the stock price movement of key TMT sector companies.