Technology Company
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Technology

Privacy and Security Index Findings

Challenge

Our tech partner wanted to understand consumer perceptions and behaviors relative to privacy/security of their personal information.

HarrisX delved deeply into the intricate web of consumer attitudes and behaviors concerning data privacy and security issues. Through meticulous analysis, we unraveled the multifaceted factors that influence individuals' perceptions and actions in safeguarding their personal information. From concerns over data breaches to the trade-offs between convenience and privacy, we scrutinized the intricate interplay between technological advancements and societal values, shedding light on the evolving landscape of digital trust.  

Our comprehensive examination illuminated current trends and views on cybersecurity as well as provided invaluable insights into the trajectory of consumer sentiments in an increasingly data-driven world. By dissecting the nuances of privacy preferences and risk perceptions, we painted a vivid picture of the challenges and opportunities faced by businesses, policymakers, and consumers alike.  

8,000

Mobile subscribers surveyed older than 16 via online polling

Approach

We surveyed 8,000 mobile subscribers older than 16 via online polling on areas including acquisition, purchase influencers, buy mix, satisfaction, use, purchase experience and demographics.

HarrisX surveyed over 8,000 mobile subscribers aged 16 and above through online polling. This comprehensive study encompassed a wide array of critical areas, ranging from acquisition patterns and purchase influencers to the composition of their buying habits, satisfaction levels, usage behaviors, purchase experiences, and demographic profiles. By employing such a methodological approach, we have gained profound insights into the nuanced perspectives of Americans regarding privacy and security in the digital realm. This robust data set served as a treasure trove of information, offering a deep understanding of consumer attitudes and behaviors.

Armed with these insights, our tech vendor partner strategically prioritized consumer sentiment over the security of their private data, thereby establishing themselves as trusted players in the industry. By aligning their offerings and practices with the evolving expectations and concerns of consumers, these vendors can effectively differentiate themselves from their counterparts and carve out a sustainable competitive edge in today's dynamic marketplace.

Results

HarrisX provided a detailed insight into the preferences and concerns around privacy for tech users, allowing for optimized targeting of consumer sentiment.

Our tech vendor was able to use our data to alter and optimize their privacy and security policies in order to better align with consumer sentiment surrounding those topics.

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Washington DC
1808 I St NW,
Floor 5,
Washington DC 20006
United States

1808 I St NW,
Floor 5,
Washington DC 20006
United States

New York
Floor 63
One World Trade Center
New York, NY 10007
United States

Floor 63
One World Trade Center
New York, NY 10007
United States

London
3rd Floor, Blue Fin Building,
110 Southwark St,
London SE1 0SU,
United Kingdom

3rd Floor, Blue Fin Building,
110 Southwark St,
London SE1 0SU,
United Kingdom

Toronto
351 King Street East
Suite 600
M5A 0L6
Toronto, Ontario

351 King Street East
Suite 600
M5A 0L6
Toronto, Ontario