Connected Consumer
|
Tech & Telecom, Media

Unveiling Growth Trends in Internet Usage Among Smartphone Owners

Challenge

Harris is a research platform focused on Connected Consumers and their landscape of services and devices.
Our telecom infrastructure vendor wanted to track how U.S. consumers connect to the internet to shape their product roadmap and strategy.

By leveraging insights from HarrisX data and the Telephia app, they aimed to gain a comprehensive understanding of consumer behavior and preferences, enabling them to tailor their offerings more effectively to meet evolving market demands.

7,000+

Highlighted usage and ranking of  smartphone apps

360 degree view

Of the connected consumer eco-system, enabling the client to tweak their product and market strategy

Approach

To do this, we combined Survey Research to identify connected users with Telephia data on app usage, enabling us to draw a comprehensive and compelling picture of the connected consumer landscape. This integrated approach allowed us to uncover nuanced insights and trends, empowering our telecom infrastructure vendor to make informed decisions that resonate with their target audience and drive strategic growth..

This holistic approach provides a deep understanding of consumer behavior and preferences, allowing for strategic alignment with market trends and customer needs. Armed with these insights, our telecom infrastructure vendor can refine their product offerings and develop targeted strategies to better serve their customers in the ever-evolving digital landscape.

Results

Harnessing HarrisX data and Telephia app insights

Our telecom vendor gains vital consumer connectivity insights, driving agile strategies and sustainable growth in the digital age.

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